We never play down the fact that purchasing new flooring for your home is a considerable investment. It’s understandable that you probably shop around and ask others before taking the final plunge. And while we could talk about our love of flooring, our commitment to treat you like a friend, the promises we live by, or what we do when things go wrong, we believe the proof is in the pudding.

Here are a selection of customer reviews from people just like you—we hope they play a part in helping you make the best flooring decision possible for you and your home:


“Chillicothe Carpet was by far the best experience I encountered while shopping for this project. Jeff was great! I learned more from him in one visit than I had from three other carpet stores in a time frame of 6 months! He was more than willing to work with me to find quality products that fit within my budget.” - Terri Capello


“I won't go anywhere else for my flooring needs.”—MG


“As someone with a modest budget, I was very anxious. Everyone in the store was more than kind and helpful as they talked to me and showed me various products. They also made sure I understood what I was purchasing, whether it be a type of padding, or the quality of carpets and vinyl planks. I was very appreciative that they were willing to take their time with me as a customer.” - Deanne Davis


“Love, love, love my new floor! A big thanks to the Chillicothe Carpet team for making this experience a pleasure. They did a wonderful job upstairs. Rick West is an artist. The flooring was delivered on time, and the job started and finished exactly as promised. I highly recommend this business and installation crew!”—Lisa J Parker


“I love Chillicothe Carpet! I come all the way from Michigan to Chillicothe just to purchase from them because of the professionalism, honesty, and courtesy. I would recommend them over anywhere else for purchasing and installation. Thanks for making my house beautiful!” - Tanya Norris


“Our home was flooded recently and they laid barnwood vinyl flooring in our entire home in 4 days! They worked hard. They were respectful and nice to be around and did a beautiful job! They know what they're doing! I will definitely go back when we build a new home in the future!”—Samantha Williams